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Community Information Centres (CICs) are managed by autonomous,
community based management committees. They operate according to
the policies and standards of Community Information Victoria Inc
(CIVic). CICs provide a personal community information service as
their main service. Many provide additional core services such as
Tax Help and the provision of emergency relief. Most provide free
ancillary services such as legal advice, tenancy advice and
accountancy advice. To find out more about CICs in Victoria, please
follow one of the following links:
LISTING OF
CICS
Excel File (Full, Provisional
& Associate members' contact numbers, email & street
address)
Pdf File (FULL members' contact numbers,
services offered & opening hours)
Most CICs compile and manage their own local information
databases. They also provide a wide range of pamphlets about the
range of community services available in their local areas. These
information resources are usually managed by an information officer
of the particular CIC.
Information held includes services, resources, facilities,
procedures, laws and regulations.
Who provides the service?
Over 1600 volunteers, approximately 1100 of whom are trained,
contribute about 300,000 hours annually to their local communities.
In the last financial year, approximately 330,000 Victorians
contacted a Community Information Centre seeking information and
support. Our volunteer base consists of people with various skills,
backgrounds and life experiences. Some CICs have paid
Co-ordinators, Information Officers, and other staff.
Video: Take a Look at our Volunteers
The project was an initiative of the Westernport Regional
Association of Community Information Centres. The aim of the
project was to develop a resource that would be a useful
recruitment tool, and could also be retained for its historical
content.
A grant was successfully obtained from the Commonwealth Government,
and a 13-minute video was developed with the assistance of a local
producer.
The video provides an excellent overview of the variety of work
undertaken by volunteers in a Community Information Centre. It
looks at reasons why people volunteer, benefits of volunteering,
and the support provided to volunteers by the agency. The
Westernport Region consists of a mixture of agencies, with both
metropolitan and country agencies, younger and older volunteers
represented, and also many volunteers from a Non-English Speaking
Background. This mixture is reflected in the video.
Copies can be arranged by contacting Casey North Community
Information & Support Service on 9705 6699.
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