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Melbourne
Postcode 3000
Victoria  Australia
Tel 9672-2000
Fax 9672-2099
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Training

CIVic provides the following training for our interviewing staff:

Training for Interviewing Staff
A volunteer who interviews members of the public must complete the CIVic endorsed training program. There is a five-stage Training Program, as follows:

Stage One - Selection
Stage Two - Agency Orientation
Stage Three - CHCCS416A 50-hour training
Stage Four - Probationary Period
Stage Five - Ongoing Training

 


Training Resources
Training Privacy Brochure
Brochure - CHCCS416A Assess and Provide Services for Clients with Complex Needs
FAQ - CHCCS416A Assess and Provide Services for Clients with Complex Needs

Information Kit
An Information Kit for prospective volunteers is now available for all members and this is available in the Members Section under Training Resources.  You can download this Information Kit for New Volunteers and print it for prospective volunteers.

Assess and Provide Services for Clients with Complex Needs
Below are the 50-hour training opportunities. This is a nationally accredited competency (Code CHCCS416A) which comprises 36 hours in the classroom and a 14-hour on-the-job training component. For more information, please see our FAQ page.

 

Upcoming 50-hour CHCCS416A training in 2010:

Date
Time
Location

Trainers
Cost

Max No.
Contact
Registration form/ flyer
Wednesdays 14 July to 18 August 2010 9.30am - 3.30pm best chance
583 Ferntree Gully Road
Glen Waverley
Rosemary Goddard $80.00 15 - 20 Please contact Kerry Poyser at best chance on: 8562 5100 Please contact 
Kerry Poyser at best chance on:
Tel:  8562 5100
Fridays 16, 23, 30 July, 20, 27 August, 3 September 2010 9.30am - 4.00pm
Boardroom, RSL Greensborough
111 Main Street,
Greensborough
Helen Besley $80
$70 (Concession)
12 Registration through your local CISC/CAB Registration through your local CISC/CAB
Tel:  9672 2004/2007
Mondays 30 August, 6, 13 September, 4, 11, 18 October 2010 9.00am - 3.30pm


Sandybeach Centre  
2 Sims Street
Sandringham

 

Di Mainwarring $95 15 - 20 Please contact Sandybeach reception on Tel: 9598 2155 Please contact Sandybeach reception on
Tel: 9598 2155

Thursdays beginning 12 Aug 2010 and running over 9 Thursdays
10.00am - 3.00pm Lalor Living and Learning Centre
47A French Street, Lalor
Martin Booth $100
(includes Manual)
NA Please contact Lalor Living and Learning on
Tel:  9465 6409
Please contact Lalor Living and Learning on
Tel:  9465 6409
Fridays 24 Sept, 1, 8, 15, 22, 29 October 2010
9.30am - 4.00pm


Springvale Community Aid and Advice Bureau
5 Osborne Avenue
Springvale

 

Nooraini King $80
$70 (Concession)
25 Registration through your local CISC/CAB Registration through your local CISC/CAB
Tel:  9672 2004/2007

If you are interested in attending the 50-hour training and becoming a volunteer in one of our Community Information and Support Centres (CISCs), please contact the Volunteer Coordinator of your local CISC. Volunteer/Training Coordinators can register volunteers for the CIVic training by completing the CHCCS416A Registration Form.

Other training providers also run similar training - check out the National Training Information Service website for a list of Victorian training providers delivering the 'Assess and Provide Services for Clients with Complex Needs' competency unit (CHCCS416A).

 

 

 

Please Note:  Course in Emergency Relief Work 21609VIC has now expired.


Upcoming Course in CHCER301A Deliver Emergency Relief Services

Date Time Location Trainers Cost Maximum Nos Contact Registration Form/Flyer